Resident communication
Give residents a clear point of contact for day-to-day tenancy questions. We agree how queries are handled, when you need to be involved and how important updates reach you.
CARE FOR THE EVERYDAY.
Residential property management.
Property management that keeps the everyday moving. MCR Homes supports landlords nationwide with resident communication, maintenance coordination, rent administration and reporting. One home or several, we agree the service around what your property needs.
Let’s talk about your propertyTHE OLD WORKS · HIGH WYCOMBE
RESIDENTIAL PROPERTY MANAGEMENT
Your home. The everyday, handled.
A resident has a question. A repair needs attention. You need an update. We bring the agreed management tasks together, so there’s a clear route from something needing to happen to knowing where it stands.
Repairs and maintenance
From a reported issue to a contractor visit, the detail matters. We set out how work is assessed, quotations approved and access arranged, with spending limits and escalation routes agreed at the start.
Rent administration and statements
Keep rent records and owner updates part of the same picture. Your proposal explains the administration, statement schedule and payment follow-up included in the service.
Property reviews and records
Agree a review schedule and a useful record of the property’s condition. We clarify access arrangements, reporting and how identified work is followed up.
Tenancy changes and next steps
When a resident’s plans change, the home needs a plan too. We coordinate agreed handover and preparation tasks and connect you with lettings support for the next tenancy.
A clear management agreement
Good management starts with clear expectations. We put responsibilities, fees, approval limits and communication arrangements in writing before the service begins.
THE RIGHT LEVEL OF SUPPORT
Letting a home.
Managing what comes next.
Finding your next tenant
For pricing, presentation, marketing and tenancy preparation, start with our lettings service.
Explore letting your property ↗Changing your agent
Already have a managing agent? Review the current agreement and plan the records, timing and communications needed for a handover.
Plan an agent switch ↗Managing multiple homes
Bring leasing and residential operations together across your rental portfolio or development.
Explore portfolio management ↗A CLEAR WAY FORWARD
From first conversation.
To next steps.
Understand the property
Review the home, tenancy and existing records together.
Set the ground rules
Agree communication, service responsibilities, approvals, charges and reporting.
Keep things moving
Bring the agreed day-to-day tasks into a clear management arrangement.
STRAIGHT ANSWERS
Property management FAQs
What does residential property management include?
Residential property management covers the ongoing administration of a rented home. A service can include resident communication, rent administration, maintenance coordination and landlord reporting. The exact tasks, fees and responsibilities should be set out in your management agreement.
What is the difference between letting and property management?
Lettings focuses on bringing a home to market and arranging its next tenancy. Property management deals with the day-to-day work during the tenancy. You can discuss a combined service or ongoing management of a home that is already occupied.
How much does property management cost?
The cost depends on the property, location and level of support. Ask for a written proposal showing management charges, any initial fees, VAT treatment and additional costs, so you can compare the full service rather than a headline percentage.
Can MCR Homes manage a property with tenants already in place?
An occupied property can be considered for management. The first step is to review the tenancy, current agency arrangements, records and any outstanding issues, then agree the information and timing needed for a handover.
How are property repairs approved?
Agree approval limits, contractor arrangements and how urgent issues are escalated before management begins. Your proposal should explain when approval is needed, how you are updated and how repair costs are recorded.
Does property management include block management?
Managing an individual rented home is different from managing a building’s communal areas or service charge arrangements. If your property is in an apartment development, explain which responsibilities you need covered so the boundaries can be confirmed.
Can I use a property manager if I live away from the property?
Yes, remote ownership is a common reason to consider management. Discuss how you want to receive updates, authorise work and review statements, as well as any practical requirements specific to your home.
Do you manage property portfolios?
For multiple rental homes or a residential development, explore our portfolio and development management service. It focuses on coordinating leasing, resident operations and owner reporting across more than one property.
Does using a property manager guarantee rent?
No. Property management does not itself guarantee rental income, occupancy or a particular return. Any separate rent protection arrangement would need to be specifically confirmed and reviewed on its own terms.
YOUR PROPERTY. OUR NEXT CONVERSATION.
Less chasing. A clearer picture.
Tell us where your rental property is and the support you need. We’ll build a management proposal around it.
Request a rental appraisal